FAQs
What product/ service does ChikankariSaaga sell?
ChikankariSaaga offers hand embroidered chikankari apparels from the city of Lucknow.
How do I select my size?
A size chart is given on every product page. We request you to read it thoroughly before ordering.
How can I be assured of the quality of products ordered?
All our products are handmade with the utmost love and care. In this process, only the finest grade of fabrics are used and the products go through 5 layers of quality inspection before dispatch.
How can I take care of my garment?
Machine wash can cause the delicate threads of your Chikankari outfit to open up, therefore, we recommend a hand wash/dry clean for your handcrafted outfit.
Do you customise products?
No, we do not offer any product customisations, we have standard designs and sizes.
When do I receive my order?
Your order typically arrives within 8-10 working days, depending on your location and chosen shipping method.
I want to change my address/size/phone number for an existing pending order. Who should I contact?
if you’d like to make changes to existing details in the order such as your size, delivery address or phone number, please reach us at chikankarisaaga@gmail.com or our whatsapp number +91-9599088366 with the subject “Order Number + Revised information”. We will facilitate the same if it hasn't been shipped.
For any further questions, contact us at chikankarisaaga@gmail.com